Shipping policy
1. Overview
We aim to provide a smooth and reliable delivery experience for all orders placed with Size &Colour.
We carefully prepare and dispatch all products to ensure they arrive safely and in good condition.
2. Shipping Locations
We currently ship within the United Kingdom.
If you are based outside the UK, please contact us to discuss international delivery options and tailored shipping costs.
3. Processing Times
Orders are typically processed within 1–3 working days.
During busy periods, processing times may be slightly longer.
4. Delivery Times
Estimated delivery times:
- UK: 2–5 working days
Please note that delivery times are estimates only and are not guaranteed. Delays may occasionally occur due to couriers, customs, or other factors outside our control.
5. Shipping Costs
UK standard delivery — £2.99
Free UK delivery on orders over £50
6. Order Tracking
Where tracking is available, you will receive a tracking number once your order has been dispatched.
Please allow a short time for tracking updates to appear.
7. Delays and Delivery Issues
We are not responsible for delays caused by:
- courier services
- customs processing for international orders
- incorrect or incomplete delivery details provided at checkout
If your order is significantly delayed, please contact us and we will assist where possible.
8. Lost or Missing Parcels
If you believe your order has been lost, please contact us within 14 days of the expected delivery date.
We will investigate with the courier and provide a resolution where appropriate.
9. Incorrect Address
It is the customer’s responsibility to ensure that all delivery information is accurate at the time of placing an order.
We cannot guarantee changes once an order has been processed.
10. Contact
If you have any questions about shipping, please contact us via our Contact Page.